How does TransTrack help us with our NTD reporting?
The TransTrack Manager collects all your transit data in one place, making it easier to manage and report transit statistical information to the Federal Transit Administration and the National Transit Database (NTD). Our system uses canned reporting tools to automate the data reporting, so your annual reports are just one click away. For most TransTrack clients , 95% of NTD reports are being prepared automatically, allowing them to focus on the bigger picture. This tool saves staff time and ensures that the data you are sending to NTD is accurate and reliable.
How does the software help us manage our transit operations?
The TransTrack Manager™ includes tools to monitor and track 14 standard Key Performance Indicators (KPI’s), over 220 canned reports, traditional analytics and customized self-analytics. Agencies use this data to track the effectiveness of business operations and service changes throughout the year. The TransTrack Manager includes executive and operational reporting tools to prepare customized Monthly, Quarterly or Annual operational reports to present to your Board, elected officials or the public.
Does this software incorporate our financial data?
Yes. TransTrack Manager stands out as the only viable solution to combine financial reporting across the Agency with transit operational data to provide an effective performance review.
Do you include financial allocations based on multiple factors?
Yes. Often transit leaders want to identify appropriate cost allocations to specific accounts and line items for accurate KPI reporting. TransTrack Manager offers custom cost allocations based on various inputs including service types, service hours, service miles, administrative and overhead costs. This flexible allocation system allows you to focus on the aspects of your business that provides the maximum benefit.
What do you offer in terms of customer service and ongoing support?
TransTrack Solutions Group takes pride in providing personalized customer service. Our Customer Service team responds to client inquiries via email or phone Monday – Friday 8:00am – 5:00pm CDT. Most issues are responded to in a timely manner (typically within a few hours).
With the TransTrack Solutions Group you are investing in our software, with full support from our customer service team. We are available to assist you with NTD findings, data inquiries, and data cleanup.
TransTrack Solutions Group has the tools you need to simplify your data analysis and prepare your federal reports.
Contact us for a Demo and we can show you how we help agencies like yours make service analysis and reporting better.