Challenges
At A Glance
Eastern Contra Costa Transit Authority (ECCTA), operating under the name "Tri Delta Transit," provides fixed-route and paratransit services to a population of approximately 315,000 residents in the 225 square miles of Eastern Contra Costa County. Formed in 1977 as a Joint Powers Agency (JPA) consisting of the cities of Antioch, Brentwood, Pittsburg, and the county of Contra Costa, Oakley joined in 1999.
System Facts
ECCTA was formed in 1977 as a Joint Powers Agency (JPA) consisting of the cities of Antioch, Brentwood, Pittsburg and the county of Contra Costa. Oakley incorporated as a city and joined in 1999. ECCTA operates in the 225 square miles of Eastern Contra Costa County.
- 2 Million Trips Annually
- 225 Square Miles of Service
Customer Quotes:
- Steve Ponte, Chief Operating Officer:
- "TransTrack was part of the growth process of the company in sharing information. TransTrack gives employees the big picture and that’s important. The overall picture is coming together."
- "Our board report is the best report ever. Our board members love it. It’s such an easy report to review. Previously we had given board members a monthly report that was all statistics in Excel. Now it’s got all these colors and graphs—all the information just pops."
TransTrack Solution Modules
Tri Delta Transit has been a TransTrack customer since 2019. Tri Delta uses TransTrack as a central repository for their agency data. Modules purchased:
- TransTrack Manager License
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GFI/ Cubic Passenger Import
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Daily Ops Dispatch Log & Safety Module
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PTASP Vehicle Inventory & Roadcall Module
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Agency Employees Module
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Finance & Expenses/Revenue Allocation Module
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Daily Feedback Module
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Customer Service Tools Module
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Transit Enterprise Asset Management (EAM) Module
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Daily Demand Response Module
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Service Planning & Basic Analytics Packages Module