TransTrack Systems® provides a web-based transit business analytics and data management system to efficiently aggregate data from multiple sources for enhanced performance monitoring and reporting.
The TransTrack Manager™ application acts as a system consolidator or data warehouse focused exclusively on key transit agency information for display using business analytics. Summary data may be imported from an existing system, or entered directly into the TransTrack Manager™ application at either the summary or transaction level.
Data necessary for transit performance management and business analytics are consolidated in the TransTrack Manager™ application.


National Transit Database (NTD)
We provide tools to support National Transit Database (NTD) reporting requirements for transit agencies of all sizes. Our flagship product, TransTrack Manager™ improves your services daily and assists in long-term goal setting and performance improvement for your organization.
Let us help you manage your system and create a culture of accountability throughout your organization.



Customer Service
The Customer Service Tool provides the ability for agencies to manage the customer feedback process, starting with the initial call and ending with the close of the investigation. The Customer Service Tool allows for direct entry of customer information, the nature of their complaint or commendation, and incident details.

Fleets
TransTrack Manager™ provides a multitude of data collection surrounding fleet statistics including direct interface with the TransTrack EAM.
Ridership
TransTrack Manager™ effectively compiles ridership data from a variety of sources including APC and digitized fareboxes such as GFI. The ridership data can be segregated by fare type, route, and time of day depending on the fare collection unit.
Operating Efficiency + KPI's
TransTrack Manager™ collects and reports operating data from fareboxes, AVL data, and dispatch. This data provides operator efficiency, route efficiency, and incident reporting by operator, route, and time of day, allowing agency leadership to provide focused review and improvement.
Analytics
Multiple Format Display - TransTrack Manager™ standard reports provide the ability to quickly assess your agency performance and operating effectiveness. With our business analysis tools you can quickly access data at a detailed level with the ability to sort, filter, and trend data to provide immediate information.
TransTrack Manager™ offers a Self Serve Analytics customization tool with the ability to track, report, and visualize any data point provided into the system. TransTrack Manager™ also provides the ability for users to export data from views and reports in PDF format or for use in Microsoft Excel.