TransTrack Systems® provides a web-based transit business analytics and data management system to efficiently aggregate data from multiple sources for enhanced performance monitoring and reporting.
The TransTrack Manager™ application acts as a system consolidator or data warehouse focused exclusively on key transit agency information for display using business analytics. Summary data may be imported from an existing system, or entered directly into the TransTrack Manager™ application at either the summary or transaction level.
Data necessary for transit performance management and business analytics are consolidated in the TransTrack Manager™ application.
TransTrack Manager™ effectively compiles ridership data from a variety of sources including APC and digitized fareboxes such as GFI. The ridership data can be segregated by fare type, route, and time of day depending on the fare collection unit.
Operating Efficiency + KPI's
TransTrack Manager™ collects and reports operating data from fareboxes, AVL data, and dispatch. This data provides operator efficiency, route efficiency, and incident reporting by operator, route, and time of day, allowing agency leadership to provide focused review and improvement.
TransTrack Manager™ provides a multitude of data collection surrounding fleet statistics including direct interface with the TransTrack EAM.
Multiple Format Display - TransTrack Manager™ standard reports provide the ability to quickly assess your agency performance and operating effectiveness. With our business analysis tools you can quickly access data at a detailed level with the ability to sort, filter, and trend data to provide immediate information.
TransTrack Manager™ offers a Self Serve Analytics customization tool with the ability to track, report, and visualize any data point provided into the system. TransTrack Manager™ also provides the ability for users to export data from views and reports in PDF format or for use in Microsoft Excel.
We provide tools to support National Transit Database (NTD) reporting requirements for transit agencies of all sizes. Our flagship product, TransTrack Manager™ improves your services daily and assists in long-term goal setting and performance improvement for your organization.
Let us help you manage your system and create a culture of accountability throughout your organization.
The Customer Service Tool provides the ability for agencies to manage the customer feedback process, starting with the initial call and ending with the close of the investigation. The Customer Service Tool allows for direct entry of customer information, the nature of their complaint or commendation, and incident details.
With the TAM Tool, agencies can set up their vehicle fleet and equipment into asset classes and types to setup and manage customized Useful Life Benchmarks (ULB's) that are tailored for how they use and maintain their equipment. The tool also follows the asset from purchase through disposition at the end of life and manages replacement cost and planning for each of the assets. Facility Management is setup within the TAM tool in accordance with the FTA guidance segregating facilities into Maintenance,Administrative and Passenger Facility asset classes. The TAM Tool provides the ability to assess the condition of the major facility components such as site, substructure, shell, conveyances, electrical systems, HVAC, fire protection, etc. The tool also provides the ability to identify capital projects for each facility to maintain them within the State of Good Repair. Close »
TransTracks TAM tool was designed to help public transit agencies perform TAM planning and reporting for rolling stock, equipment and facilities to comply with the Federal Transit Administration’s (FTA) TAM requirements, in accordance with 49CFR Parts 625 and 630 (TAM Final Rule) and MAP-21, the Highway and Transportation Funding Act of 2014. The TAMFinal Rule requires that transit agencies report their asset inventory, State of Good Repair (SoGR), and investment plans for three asset categories: facilities, rolling stock, and equipment. The reporting will be used to better plan the maintenance and replacement of these assets and to justify future transportation funding from the federal government. Read More »