Your Transit Data, All In One Place
TransTrack Manager™ is a web-based platform that brings together data from across your agency so you can track performance, monitor trends, and simplify reporting—all in one easy-to-use platform.
Whether your data comes from existing systems or is entered directly, TransTrack imports and consolidates it at both the summary and transaction level, giving you a complete view of your agency’s performance.
Designed for transit agencies, TransTrack turns complex data into insights that improve efficiency, transparency, and decision-making.
Cut National Transit Database (NTD) Reporting Time by 70%
Broward County Transit cut their NTD reporting time from 45+ days to just 14. That's a 70% reduction using TransTrack’s NTD reporting solution. Explore the case study to learn how they did it and how your agency can do the same.
          
          National Transit Database (NTD) Reporting
Complete 95% of annual NTD reporting in one click with TransTrack Manager™. Our out-of-the-box solution centralizes and tracks data from all departments throughout the year to make annual reporting a breeze.
TransTrack Manager™ can generate over a dozen NTD reports in minutes, and allows for manual data entries and imports based on your agency’s unique needs.
    
  
      
    
      
    Let us help you manage your system and create a culture of accountability throughout your organization.
Customer Service
The Customer Service Tool provides the ability for agencies to manage the customer feedback process, starting with the initial call and ending with the close of the investigation. The Customer Service Tool allows for direct entry of customer information, the nature of their complaint or commendation, and incident details.

Fleets
TransTrack Manager™ provides a multitude of data collection surrounding fleet statistics.
Ridership
TransTrack Manager™ effectively compiles ridership data from a variety of sources including APC and digitized fareboxes such as GFI. The ridership data can be segregated by fare type, route, and time of day depending on the fare collection unit.
Operating Efficiency + KPI's
TransTrack Manager™ collects and reports operating data from fareboxes, AVL data, and dispatch. This data provides operator efficiency, route efficiency, and incident reporting by operator, route, and time of day, allowing agency leadership to provide focused review and improvement.
Analytics
Multiple Format Display - TransTrack Manager™ standard reports provide the ability to quickly assess your agency’s performance and operating effectiveness. With our business analysis tools, you can quickly access data at a detailed level with the ability to sort, filter, and trend data to provide immediate information. Drill down into NTD reporting (link to new NTD LP) data on a daily, monthly, weekly, or annual basis to gain peace of mind that everything is on track to receive federal funding. TransTrack Manager™ automatically provides the necessary methodologies for agency classifications and financial accounts for consistent reporting.
TransTrack Manager™ offers a Self Serve Analytics customization tool with the ability to track, report, and visualize any data point provided into the system. TransTrack Manager™ also provides the ability for users to export data from views and reports in PDF format or for use in Microsoft Excel.



      
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